Give extracted support issues a clear owner path
When Airparser extracts a support issue, create a Basecamp card with the details your team needs to investigate.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Card in Column
Add a new card to a card table column.
Why this helps
Support details scattered across emails and files are easy to overlook when there is no tracked follow-up.
- Put extracted issue details into a trackable card.
- Keep investigation context close to follow-up work.
- Lower the chance that a reported issue is overlooked.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Basecamp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, ask Notis to create a Basecamp card for each parsed support issue with its extracted context.
- 4Choose a webhook trigger, then choose where run reports should go.
- 5Test with one real parsed issue and check that the card is actionable.
Questions about this workflow
Can it identify urgency?
Ask Notis to use urgency only when Airparser's extracted content includes evidence for it. If urgency is not available, have it flag the issue for review.
Can it respond to the customer?
This workflow creates a Basecamp card. The listed action does not send a customer reply.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Basecamp. A trigger fires from one place; an action lands in another.
Airparser triggers
Basecamp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete To-Do
Mark a to-do as complete.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Card in Column
Add a new card to a card table column.
Create Step in Card
Add a step to an existing card.
Create Chatbot
Add a chatbot to a chat room.
Create Chatbot Line
Post a message to a chat as a chatbot.
Create Document in Vault
Create a document in a project vault.
Create Project from Template
Start creating a project from a template in the background.
Create To-Do (Deprecated)
Add a to-do to a to-do list.
Connect any two apps with Notis in the middle.
Airparser and Basecamp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Basecamp.