Surface support requests that need action
Turn a parsed request into a concise notification when it matches your stated escalation criteria.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Publish Message
Publish a message to a channel for its subscribers.
Why this helps
Urgent requests can be hidden among routine extracted messages, making it harder to act quickly.
- Bring requests matching your criteria into a team channel.
- Include the relevant extracted context in one message.
- Make escalation criteria explicit and repeatable.
Setup
Build it in a few focused steps.
- 1Connect Airparser and Backendless once in Notis.
- 2Create an automation from the portal or any Notis channel.
- 3In one instruction, ask Notis to check the parsed request against your escalation criteria and publish a concise message with available context when it qualifies.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Test with one real request that qualifies and one that does not.
Questions about this workflow
Does it decide urgency on its own?
Use criteria you provide, such as specified phrases or request types. The automation can only assess information present in the parsed request.
Will it send a message for every request?
No. The instruction can ask Notis to publish only when the stated criteria are met.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airparser to Backendless. A trigger fires from one place; an action lands in another.
Airparser triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Copy a file or directory in file storage.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Create a directory in file storage.
Create Backendless Hive
Create a Hive.
Create Backendless Timer
Create a timer for scheduled server-side tasks.
Delete Directory
Delete a directory from file storage.
Delete File
Permanently delete a file from storage; this cannot be undone.
Delete Backendless Timer
Immediately and permanently delete a timer, stopping scheduled runs; this cannot be undone.
Directory Listing
List files and directories in storage.
Connect any two apps with Notis in the middle.
Airparser and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Backendless.