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Notis

Turn parsed support requests into Agiled tickets

Get customer issues into Agiled faster and keep incomplete requests from disappearing into a queue.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Ticket

Creates a new support ticket.

Why this helps

Support requests extracted from emails or files still need someone to create a ticket and notice whether key details are missing.

  • Reduce repetitive ticket creation.
  • Make incomplete requests visible for follow-up.
  • Keep parsed customer issues in the support workflow.

Setup

Build it in a few focused steps.

  • 1Connect Airparser and Agiled once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
  • 3In one instruction, ask Notis to create an Agiled ticket from parsed support requests when required details are supplied and report missing or ambiguous details.
  • 4Select the Notis webhook trigger and choose where run reports should go.
  • 5Send one real parsed support request to the webhook and review the ticket and report.

Questions about this workflow

What happens if a request has no priority or user details?

Tell Notis to report which details are missing and leave the ticket uncreated until they are available.

Does the automation read an Airparser inbox?

No. Airparser has no trigger event in this package. Send the parsed request to the Notis webhook to start the run.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Airparser to Agiled. A trigger fires from one place; an action lands in another.

Airparser triggers

Agiled actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Expense

Creates a new expense.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Project

Creates a new project.

ActionInstant

Create Task

Creates a new task.

ActionInstant

Create Ticket

Creates a new support ticket.

ActionInstant

Get Contacts

Retrieves contacts.

ActionInstant

Get Currencies

Retrieves the available currencies.

ActionInstant

Get Deals

Retrieves deals.

ActionInstant

Get Employees

Retrieves employees.

ActionInstant

Connect any two apps with Notis in the middle.

Airparser and Agiled, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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