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Notis

Create Dialpad callbacks from AimTell requests

When a subscriber asks for a call through an AimTell experience, route that request to the right Dialpad call center.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create callback

Queues a callback request for an agent at a call center to handle.

Why this helps

Callback requests can get buried between campaign activity and the team's call queue.

  • Act on explicit callback requests promptly.
  • Keep callback requests in the Dialpad call center flow.
  • Avoid manually copying phone numbers between tools.

Setup

Build it in a few focused steps.

  • 1Connect AimTell and Dialpad once in the Notis portal.
  • 2Create an automation in Notis by naming it and describing the callback outcome.
  • 3Tell Notis to create a Dialpad callback for an explicit request and use the submitted phone number and call center.
  • 4Choose the Notis webhook trigger and select where run reports should go.
  • 5Send one real request to the webhook and review the result.

Questions about this workflow

What starts this automation?

A request sent to the Notis webhook starts it. Configure your AimTell-related experience or integration to send an explicit callback request to that webhook.

Does it place a live call immediately?

It creates a callback request in the specified Dialpad call center. Confirm your call center setup and request handling before relying on it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link AimTell to Dialpad. A trigger fires from one place; an action lands in another.

AimTell triggers

Dialpad actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Access control policies listing

View a company's access control policies.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add blocked phone numbers

Add phone numbers to the blocked list to prevent calls or messages from them.

ActionInstant

Add department operator by id

Add an operator to a department.

ActionInstant

Add member to channel

Add a user to a channel.

ActionInstant

Add member to coaching team

Add a member to a coaching team.

ActionInstant

Add operator to call center

Add an operator to a call center.

ActionInstant

Add operator to office

Add an operator to an office.

ActionInstant

Add participant to call

Add someone to an ongoing call.

ActionInstant

Connect any two apps with Notis in the middle.

AimTell and Dialpad, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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