Carry an email opt-out through to Customer.io
Route a reported email opt-out to the matching Customer.io delivery, with the details needed to act on it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe from Delivery
Unsubscribes a person from email by setting their unsubscribed status to true.
Why this helps
Opt-out requests can be missed when they arrive through a separate subscriber or campaign workflow.
- Process the reported request against a specific Customer.io delivery.
- Reduce manual handling of opt-out reports.
- Keep the action tied to delivery details included in the request.
Setup
Build it in a few focused steps.
- 1Connect AimTell and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to unsubscribe the identified person from the Customer.io delivery referenced in an incoming opt-out request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real request containing the required person and delivery details.
Questions about this workflow
Can this action globally suppress the profile?
No. This workflow uses Customer.io's delivery-specific unsubscribe action. Permanent profile suppression is a different action and should only be used when that is the intended outcome.
What must the webhook include?
It must include the person identifier and the Customer.io delivery identifier required by the unsubscribe action. If AimTell does not provide those details, supply them through your integration or use another supported process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AimTell to Customerio. A trigger fires from one place; an action lands in another.
AimTell triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
AimTell and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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