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Find customer details by external ID when you review campaigns

Keep selected customer records easy to check by having Notis retrieve their Chaser details on your campaign review schedule.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get Customer by ID

Retrieves detailed information about a specific customer.

Why this helps

A customer handoff can lose momentum when someone has to search for the matching billing record and verify its details manually.

  • Retrieve details for selected customers by external ID.
  • Keep customer context available during a recurring review.
  • Reduce manual record searches for known handoffs.

Setup

Build it in a few focused steps.

  • 1Connect AimTell and Chaser once in the Notis portal.
  • 2Create a new automation in Automations, or tell Notis the outcome in plain language from any channel.
  • 3In one instruction, ask Notis to retrieve Chaser customer details for the external IDs supplied and summarize the relevant record information.
  • 4Choose a recurring schedule and select where run reports should go.
  • 5Test with one real external ID and check the returned customer details.

Questions about this workflow

What identifier does this lookup use?

It retrieves a customer using the external ID from the source system. Supply the correct external ID.

Does this update the customer record?

No. This action retrieves customer details for review.

Can AimTell start the lookup from a native event?

No native AimTell triggers are listed. This workflow uses a recurring Notis schedule.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link AimTell to Chaser. A trigger fires from one place; an action lands in another.

AimTell triggers

Chaser actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Invoice

Creates a new invoice record in the organization.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact Person

Adds a contact person to an existing customer account.

ActionInstant

Get Credit Notes

Retrieves credit notes.

ActionInstant

Get Customer by ID

Retrieves detailed information about a specific customer.

ActionInstant

Create Overpayment

Creates an overpayment record for an existing customer to track credit toward future invoices.

ActionInstant

Get Customers

Retrieves a list of all customers and their contact and status details.

ActionInstant

Delete Contact Person

Deletes a contact person from a customer record.

ActionInstant

Get Organization

Retrieves information about the connected organizations.

ActionInstant

Connect any two apps with Notis in the middle.

AimTell and Chaser, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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