Look up product details while handling a support request
Send a product identifier with a support request and let Notis retrieve the matching Boxhero item details for your reply.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Item
Retrieve an item’s details, including its attributes, price and stock quantities.
Why this helps
Finding item details during a customer conversation interrupts the work already in front of you.
- Retrieve item information from a product identifier.
- Reduce context switching while responding to support.
- Get item attributes, pricing, and quantities available from Boxhero.
Setup
Build it in a few focused steps.
- 1Connect AimTell and Boxhero once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what result you want in plain language.
- 3In one instruction, ask Notis to look up the Boxhero item identified in each support request and summarize its details.
- 4Choose a Notis webhook trigger and send a request containing the item identifier.
- 5Choose where run reports go, then test with one real item identifier.
Questions about this workflow
Does AimTell automatically send subscriber replies to this workflow?
No. AimTell has no listed trigger events here. Start the workflow by sending a request to the Notis webhook.
What identifier should the request include?
Include the Boxhero item ID or barcode that identifies the item you want retrieved.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AimTell to Boxhero. A trigger fires from one place; an action lands in another.
AimTell triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Item
Delete an inventory item by its barcode ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
BoxHero - Delete Location
Delete a warehouse location from the system.
Get Item
Retrieve an item’s details, including its attributes, price and stock quantities.
Get Item Attribute
Retrieve the details of an item attribute specification.
Get Location
Retrieve a warehouse location’s details, including its name, quantity and notes.
Get Member
Retrieve the details of a team member.
Get Linked Team Info
Retrieve information about the linked team and its mode.
BoxHero - List Basic Transactions
List basic inventory transactions, including items moved in, out or between locations.
Connect any two apps with Notis in the middle.
AimTell and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Boxhero.