Route push subscriber issues to the right owner by email
Give subscriber issues a clear path to the person who can investigate them.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Email
Sends an email.
Why this helps
A subscriber problem may linger when support notes it but the campaign owner never receives the context.
- Move reported issues into the campaign owner's inbox
- Include the customer impact and investigation request provided
- Make ownership and follow-up more visible
Setup
Build it in a few focused steps.
- 1Connect AimTell and Agent mail once in Notis.
- 2Create an automation and describe how to write a subscriber issue escalation.
- 3Choose a webhook trigger and call it from your support process when an issue needs campaign owner attention.
- 4Choose where run reports go.
- 5Test with one real issue report, using appropriate privacy practices.
Questions about this workflow
Can Notis identify subscriber issues from AimTell automatically?
No. AimTell has no trigger events here. Your support process needs to submit the issue through a webhook.
Should the email include personal subscriber details?
Include only information appropriate for the recipient and needed to investigate. The automation should not add details absent from the report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AimTell to Agent mail. A trigger fires from one place; an action lands in another.
AimTell triggers
Agent mail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Message
Retrieves the full details of an email message from an inbox.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Draft
Create a draft and optionally schedule its automatic delivery.
List Messages
Lists messages in an inbox.
Create Inbox
Create an inbox for sending and receiving messages.
Send Email
Sends an email.
Create Inbox API Key
Create an inbox-scoped API key; omitting permissions grants all available inbox permissions.
Delete Thread
Permanently delete a thread and all its messages.
Get API Key
Retrieve API key details without exposing its secret.
Connect any two apps with Notis in the middle.
AimTell and Agent mail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Agent mail.