Review DocsBot performance at a glance
Bring resolution, deflection, time saved, feedback, and escalations into one scheduled review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Bot Statistics
Retrieves a bot’s performance and conversation analytics for a period.
Why this helps
Bot analytics can be scattered across metrics and time series that take effort to interpret.
- Review multiple performance metrics together
- Include feedback and escalation patterns in the report
- Reduce time spent assembling a recurring analytics summary
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Docsbot ai once in Notis.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis which bot and reporting period to analyze and how to summarize its metrics.
- 4Choose the notis_cron trigger, set a recurring schedule, and select where run reports should go.
- 5Test with a real bot and period, then review the summary against the returned statistics.
Questions about this workflow
Which metrics can the statistics include?
The action returns analytics such as resolution rate, deflection rate, time saved, question and rating time series, feedback and escalation distributions, and agent-mode conversation analytics.
Can Notis compare against an old baseline?
Only if the baseline is supplied or available in the returned data. The action does not promise access to historical data beyond its selected period.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Docsbot ai. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Ai ml api and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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