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Find the DocsBot questions your docs missed

Spot unanswered customer questions and turn them into a focused documentation review.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Questions

Lists the questions asked of a bot.

Why this helps

Unanswered questions can pile up unnoticed until a customer asks again.

  • Review unanswered questions without repeated manual checks
  • Spot topics that may need documentation
  • Receive a concise run report for follow-up

Setup

Build it in a few focused steps.

  • 1Connect Ai ml api and Docsbot ai once in Notis.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to list questions for the chosen bot and summarize unanswered ones.
  • 4Choose the notis_cron trigger and set a recurring schedule, then choose where run reports should go.
  • 5Test with a real bot and review the unanswered-question summary.

Questions about this workflow

Does this change the bot's knowledge base?

No. It lists questions and summarizes unanswered items so you can decide what documentation to add.

What does the review need?

It needs the identifier for the DocsBot bot whose questions should be reviewed.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Ai ml api to Docsbot ai. A trigger fires from one place; an action lands in another.

Ai ml api triggers

Docsbot ai actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Bot

Creates a bot within a team.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Capture Conversation Lead

Saves lead information in conversation metadata, whether or not the conversation exists.

ActionInstant

Delete Bot

Permanently deletes a bot; this action cannot be undone.

ActionInstant

Generate Conversation Ticket

Turns a Chat Agent conversation into a structured support ticket.

ActionInstant

Create Bot Source

Creates a source for a bot’s knowledge base.

ActionInstant

Get Bot Details

Retrieves details about a bot in a team.

ActionInstant

Create Webhook

Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.

ActionInstant

Get Team Details

Retrieves details about a team, including its members and settings.

ActionInstant

Connect any two apps with Notis in the middle.

Ai ml api and Docsbot ai, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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