Start agent status monitoring from an AI finding
Turn an AI-detected coverage concern into a Dialpad status subscription for real-time visibility into agent availability.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create agent status subscription
Creates or updates a subscription for real-time agent status updates.
Why this helps
Coverage concerns can be identified in analysis but still require someone to configure status monitoring.
- Respond to an explicit coverage monitoring need.
- Set up real-time visibility into agent status changes.
- Reduce manual setup after reviewing AI analysis.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Dialpad once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language.
- 3Ask Notis to create a Dialpad agent status subscription using the agents and status events supplied in the request.
- 4Choose a webhook trigger, then choose where run reports should go.
- 5Test with one real monitoring request.
Questions about this workflow
Does this handle every agent status change?
It creates a subscription for real-time status monitoring. The request should specify the relevant agents and status events if the action supports those options.
What starts monitoring?
A webhook request from your AI workflow or another system starts this automation. Ai ml api does not provide a native trigger event here.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Dialpad. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Dialpad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access control policies listing
View a company's access control policies.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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When this happens · Trigger
Do this · Action
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