Turn AI call triage into Dialpad labels
Convert an AI call analysis into Dialpad labels that make the conversation easier to find and review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Attach labels to call
Set labels on a call, replacing any existing labels.
Why this helps
Call insights lose value when teams have to reopen each call and categorize it by hand.
- Make analyzed calls easier to categorize and find.
- Reduce repetitive labeling after call review.
- Use the AI workflow's supplied call ID and categories.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Dialpad once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language.
- 3Ask Notis to attach the supplied labels to the Dialpad call identified in each webhook request.
- 4Choose a webhook trigger, then choose where run reports should go.
- 5Test with one real call ID and a small set of approved labels.
Questions about this workflow
What does the webhook need to identify?
It should include the Dialpad call ID and the labels to apply. The AI workflow must supply or derive those values.
Will this preserve existing labels?
The action description says the supplied labels replace existing labels on the call. Account for that when choosing labels.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Dialpad. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Dialpad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access control policies listing
View a company's access control policies.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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When this happens · Trigger
Do this · Action
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