Route AI-qualified requests to a Dialpad callback
When an AI workflow spots a clear request for a call, send the callback request to Dialpad and keep follow-up moving.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create callback
Queues a callback request for an agent at a call center to handle.
Why this helps
A callback request can get buried between an AI result and the person responsible for making the call.
- Move clear callback requests from an AI workflow into Dialpad.
- Reduce manual handoffs between analysis and customer follow-up.
- Keep callback requests tied to a defined reason and phone number.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Dialpad once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language.
- 3In one instruction, ask Notis to create a Dialpad callback for each qualifying request and include its supplied phone number and reason.
- 4Choose a webhook trigger, then choose where run reports should go.
- 5Test with one real callback request.
Questions about this workflow
What starts this workflow?
A webhook request starts it. Your AI workflow or another system must send Notis the qualifying request.
What information should the request include?
Provide the caller's phone number and the reason for the callback. Any information not returned or supplied must be added by your workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Dialpad. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Dialpad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access control policies listing
View a company's access control policies.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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When this happens · Trigger
Do this · Action
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