Capture feedback after important customer milestones
When a milestone is recorded, let the workflow analyze its context and enroll the customer for scheduled SMS surveys.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Why this helps
Milestone follow-up can get lost between product updates and customer conversations.
- Tie feedback follow-up to a recorded milestone.
- Use Ai ml api to analyze the milestone context.
- Enroll the customer in scheduled SMS surveys.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language.
- 3Ask Notis to analyze the submitted milestone context and add the customer to SMS Autopilot with relevant properties.
- 4Choose the notis_webhook trigger and select a run report destination.
- 5Test with one real milestone and customer.
Questions about this workflow
Does enrollment send an SMS immediately?
The action adds or updates a person in SMS Autopilot. Delivery follows the Delighted Autopilot configuration.
What information is needed?
The webhook should include the customer details and the milestone context to analyze.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Delighted. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Ai ml api and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Delighted.