See support themes in your Databox dashboard
Turn a batch of available support content into structured theme records, ready for a Databox dataset and regular review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Push Data to Dataset (V1)
Pushes data points to a Databox dataset.
Why this helps
Customer feedback is difficult to act on when recurring themes stay buried in conversations instead of appearing in business reporting.
- Summarize themes in support content the automation can access.
- Push supported theme records into Databox for review.
- Reduce repeated manual categorization when new feedback arrives.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Databox once in the Notis portal.
- 2Create an automation and describe the support content, theme rules and record output.
- 3Pick a webhook trigger and choose where run reports go.
- 4Provide the Databox dataset ID and matching schema, then test with one real batch.
Questions about this workflow
Will it read my support tools automatically?
Only if their content is available through Ai ml api or supplied with the request.
Can it report sentiment or categories?
It can analyze content according to criteria you specify, then send supported records that match the Databox schema.
Can it use historical feedback as a baseline?
Yes, when that history is accessible or you provide it. Otherwise, the workflow analyzes only the available batch.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Databox. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Databox actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dataset
Creates a dataset in Databox.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Data Source
Creates a data source in Databox.
Delete Dataset
Permanently deletes a Databox dataset; this action cannot be undone.
Delete Data Source
Permanently deletes a Databox data source and its datasets; this action cannot be undone.
Get Dataset Ingestion Status
Checks the status of a Databox dataset ingestion.
List Accounts
Lists Databox accounts available to the authenticated user.
Push Data to Dataset (V1)
Pushes data points to a Databox dataset.
Connect any two apps with Notis in the middle.
Ai ml api and Databox, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Databox.