Record response feedback while the issue is fresh
Send a rating and message reference through a webhook to keep chatbot feedback attached to the right response.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Submit Message Feedback
Records a reaction to a conversation message; a new reaction can change it.
Why this helps
Useful response feedback gets lost when users have to find the conversation and submit it later.
- Capture feedback closer to the moment it is given.
- Attach a satisfaction signal to a specific message.
- Summarize supplied context for a clearer run report.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Customgpt once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3Ask Notis to use the webhook's project, conversation, and message references to submit the provided feedback reaction, then summarize any supplied reason with Ai ml api.
- 4Pick the notis_webhook trigger and choose where run reports should go.
- 5Test with one real message and a valid reaction, then confirm the feedback was recorded.
Questions about this workflow
Can feedback be changed later?
Yes. The action description says feedback can be changed by submitting a new reaction value.
What must the webhook include?
Provide enough information to identify the message and the feedback reaction. The workflow should not guess missing identifiers or ratings.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Customgpt. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Permanently deletes a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activate Persona Version
Restores a previous persona version as active and adds a new history entry; requires Custom plan.
Delete CustomGPT Project License
Deletes a license from a project.
Add Source to Project
Adds a source to an agent’s knowledge base; indexing begins immediately.
Get Project License
Retrieves a license for a specific project.
Clone CustomGPT Project
Clones an agent, including its knowledge base, persona, and settings.
Get Project Settings
Retrieves the settings for a project.
Create Conversation
Creates a conversation session for an agent.
Connect any two apps with Notis in the middle.
Ai ml api and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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