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Create a clear guide to Close custom activity types

Turn your configured activity types into a simple reference people can use when logging sales work.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

List Custom Activity Types

Lists custom activity types defined in an organization.

Why this helps

Organization-specific activity labels can be hard to remember, especially when onboarding or switching contexts.

  • Make custom activity labels easier to scan.
  • Create a reference grounded in the current Close configuration.
  • Reduce uncertainty when choosing an activity type.

Setup

Build it in a few focused steps.

  • 1Connect Ai ml api and Close once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
  • 3In one instruction, ask Notis to list the Close custom activity types and explain them using only their returned names and IDs plus any definitions you provide.
  • 4Pick the Notis webhook trigger and choose where run reports should go.
  • 5Test with one real organization and verify the reference against its returned activity types.

Questions about this workflow

Does Close return definitions for every activity type?

The action returns each custom activity type's ID and name. Supply descriptions if you want the guide to explain intended use beyond those labels.

Will this create or modify activity types?

No. It only retrieves the configured list and creates a reference in the workflow output.

Can the guide help with custom activity logging?

It can clarify the available labels. This action does not create a custom activity instance.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Ai ml api to Close. A trigger fires from one place; an action lands in another.

Ai ml api triggers

Close actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create SMS Message

Creates an SMS activity to log a sent, received, or draft message.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Call

Creates a record of an inbound or outbound call.

ActionInstant

Create Email

ActionInstant

Create Lead

Creates a new lead in the sales pipeline.

ActionInstant

Create Task

Creates a task to track a to-do item.

ActionInstant

Delete Call

Deletes a call record; this action cannot be undone.

ActionInstant

Get Notes

Retrieves recorded notes.

ActionInstant

Get Contact

Retrieves a contact by ID.

ActionInstant

Connect any two apps with Notis in the middle.

Ai ml api and Close, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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