Keep Canny request statuses aligned with shipped work
Help close the loop on customer requests. Give Notis your resolution notes and let AI identify matching Canny posts whose status needs an update.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Change Post Status
Changes a post’s status and can notify voters.
Why this helps
Resolved requests can remain open on the feedback board when teams forget to connect shipped work back to customer feedback.
- Compare resolution context with existing feedback posts.
- Update statuses for confirmed matches.
- Make it easier to keep the board aligned with completed work.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Canny once in the Notis portal.
- 2Create an automation and describe how to match supplied resolution notes to posts and update only confirmed matches.
- 3Pick a recurring schedule as the trigger.
- 4Choose where Notis should send run reports.
- 5Test with one real resolution note and review the status change.
Questions about this workflow
Where do the resolution notes come from?
Tell Notis where to find them or provide them in the automation's available context. The workflow needs resolution evidence to identify completed requests.
Can AI decide which posts are complete?
AI can help compare notes with post content, but instruct Notis to update a status only when the supplied evidence supports the match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Canny. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Ai ml api and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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