Apply team agent capacity changes from a request
Submit the team and agent IDs with the requested priority or capacity change. Notis can update the Callingly team agent settings.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Team Agent Settings
Updates an agent’s priority and call capacity for a team.
Why this helps
Small capacity and priority changes can linger when they arrive outside the team setup workflow.
- Route settings requests into Callingly promptly
- Apply changes to the identified team agent
- Reduce manual follow-up on small operational adjustments
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Callingly once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Instruct Notis to update the supplied team agent's priority or call capacity from each request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real team agent settings request.
Questions about this workflow
What should each request include?
Include the team ID, agent ID, and the priority or call capacity change to apply.
Can the workflow infer a missing team or agent ID?
Provide both IDs in the request so Notis can target the intended team agent.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Callingly. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Callingly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Activate/Deactivate Client Account
Activates or deactivates a client account to control access.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Creates a new agent.
Create Outbound Call
Creates a call record and immediately places an outbound call, which may incur a cost.
Create Client
Creates a new client account under your agency.
Create Team
Creates a new team.
Create Webhook
Creates a webhook for real-time call or lead notifications.
Delete Agent
Permanently deletes an agent from an account.
Delete Client
Deletes an existing client from your account.
Connect any two apps with Notis in the middle.
Ai ml api and Callingly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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