Turn incoming support requests into the right next action
Send a request to Notis, let AI ML API identify what the customer needs, and trigger the Botbaba action that fits.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Execute Bot Action
Run a bot action or workflow for a conversation.
Why this helps
Support requests pile up when someone has to read each message, work out the intent, and start the right flow by hand.
- Triage incoming requests before they sit unanswered.
- Start the relevant conversation action from an AI-classified intent.
- Keep a concise report of the classification and action result.
Setup
Build it in a few focused steps.
- 1Connect AI ML API and Botbaba once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to classify each submitted support request and run the appropriate Botbaba action for its conversation.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real request and confirm the selected action is appropriate.
Questions about this workflow
What starts this automation?
An HTTP request to the Notis webhook starts it. Include the support request and enough conversation context to identify the Botbaba conversation.
Does this create a Botbaba action?
No. It runs an action available in your Botbaba account. The instruction should identify which existing action corresponds to each intent.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Botbaba. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Generate a sample payload to test a cart creation webhook.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Receive a cart creation webhook payload for forwarding.
Cart Update Shopify Webhook
Forward a cart update event.
Shopify Checkout Creation Webhook Receiver
Receive a checkout creation webhook event.
Checkout Update Shopify Webhook
Forward a checkout update event.
Delete a broadcast campaign
Permanently delete a broadcast campaign.
Delete Contact
Delete a contact.
Delete a conversation flow
Permanently delete a conversation flow.
Connect any two apps with Notis in the middle.
Ai ml api and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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