Make customer feedback easier to act on
Let AI ML API organize each feedback item, then start the Botbaba action that fits the issue or opportunity.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Execute Bot Action
Run a bot action or workflow for a conversation.
Why this helps
Feedback gets lost between reading, sorting, deciding who should respond, and actually starting follow-up.
- Group feedback by the categories you specify.
- Use urgency and topic to guide a Botbaba action.
- Reduce manual sorting before follow-up begins.
Setup
Build it in a few focused steps.
- 1Connect AI ML API and Botbaba once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to classify each submitted feedback item using your categories and run the matching Botbaba action.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real feedback item and verify the category and action.
Questions about this workflow
Which feedback categories will it use?
Specify your categories in the automation instruction. The workflow should not assume categories your team has not defined.
What if feedback fits multiple categories?
Ask Notis to identify the strongest fit and report any ambiguity so you can review it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Botbaba. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Botbaba actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Shopify Cart Creation Simulator
Generate a sample payload to test a cart creation webhook.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cart Creation Shopify Webhook
Receive a cart creation webhook payload for forwarding.
Cart Update Shopify Webhook
Forward a cart update event.
Shopify Checkout Creation Webhook Receiver
Receive a checkout creation webhook event.
Checkout Update Shopify Webhook
Forward a checkout update event.
Delete a broadcast campaign
Permanently delete a broadcast campaign.
Delete Contact
Delete a contact.
Delete a conversation flow
Permanently delete a conversation flow.
Connect any two apps with Notis in the middle.
Ai ml api and Botbaba, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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