Turn customer reports into clear engineering issues
Send a customer report to Notis and get a focused issue that carries the relevant symptoms, impact, and reproduction details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create an issue
Creates an issue in a repository.
Why this helps
Customer reports arrive in different formats and take time to translate into useful engineering work.
- Turn varied reports into a consistent issue brief.
- Preserve customer impact and reproduction evidence.
- Reduce manual translation work.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Bitbucket once in the Notis portal.
- 2Create an automation for triaging customer reports.
- 3In one instruction, ask Notis to extract the reported behavior, impact, and reproduction steps, then create an issue when enough detail exists to act.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real customer report and review the issue.
Questions about this workflow
Will it invent reproduction steps?
Ask Notis to include only steps supplied in the report and explicitly mark missing details.
What happens to incomplete reports?
You can instruct Notis to avoid creating an issue until the report includes enough actionable information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Bitbucket. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Bitbucket actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a branch
Creates a branch in a repository.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Approve Pull Request
Approves a pull request as the authenticated user.
Create an issue
Creates an issue in a repository.
Browse repository path
Retrieves a file or browses directory contents at a repository revision.
Create an issue comment
Adds a comment to an existing issue.
Create a pull request
Creates a pull request in a repository.
Create repository
Creates a Git repository in a workspace.
Create snippet comment
Posts a comment or threaded reply on a snippet.
Connect any two apps with Notis in the middle.
Ai ml api and Bitbucket, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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