Bring feedback follow-ups into Backendless
Make actionable feedback visible to your team with a short summary and the customer context provided.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Publish Message
Publish a message to a channel for its subscribers.
Why this helps
Feedback that needs a reply or investigation can disappear into an inbox when no one turns it into a visible follow-up.
- Surface feedback that appears to need follow-up.
- Provide a concise summary for the team to review.
- Avoid implying that a reply has been sent.
Setup
Build it in a few focused steps.
- 1Connect Ai ml api and Backendless once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3Describe the outcome in one instruction: analyze webhook feedback and publish a concise message to the named Backendless channel when it appears to need follow-up, clearly labeling the suggested next step as a suggestion.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and make sure the alert gives enough context for a human to act.
Questions about this workflow
Will this reply to the customer?
No. It publishes an internal Backendless message for the team to review.
Can it tell whether a follow-up is complete?
Only if completion context is included in the webhook or supplied records. This workflow does not update follow-up status.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Backendless. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Copy File
Copy a file or directory in file storage.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Directory
Create a directory in file storage.
Create Backendless Hive
Create a Hive.
Create Backendless Timer
Create a timer for scheduled server-side tasks.
Delete Directory
Delete a directory from file storage.
Delete File
Permanently delete a file from storage; this cannot be undone.
Delete Backendless Timer
Immediately and permanently delete a timer, stopping scheduled runs; this cannot be undone.
Directory Listing
List files and directories in storage.
Connect any two apps with Notis in the middle.
Ai ml api and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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