Keep customer feedback topics organized
Turn a recurring feedback review into consistent contact tags, so themes are easier to find across your customer records.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Add Tag to Contact
Adds an existing tag to a contact.
Why this helps
Feedback themes shift over time, but contact tags stay inconsistent when each message is categorized by hand.
- Classify a supplied batch of customer feedback.
- Apply existing topic tags consistently.
- Keep tags linked to the contact who supplied the feedback.
Setup
Build it in a few focused steps.
- 1Connect AI ML API and ActiveCampaign once in Notis.
- 2Create an automation in the portal or by telling Notis the intended outcome.
- 3Provide the feedback records and existing topic tags, then ask Notis to use AI ML API to tag contacts only for clearly supported themes.
- 4Pick the recurring schedule and choose where run reports should go.
- 5Test with one feedback item and verify its contact tag.
Questions about this workflow
Does it create new topic tags?
No. The tags must already exist in ActiveCampaign.
What if one response has multiple themes?
State whether multiple existing topic tags may be applied when the feedback supports them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ai ml api to Active campaign. A trigger fires from one place; an action lands in another.
Ai ml api triggers
Active campaign actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add contact note
Adds a note to a contact.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Browse Session to Cart
Marks a browsing session as having added an item to the cart, creating the session if needed.
Add Contact to Automation
Enrolls an existing contact in an automation.
Add Secondary Contact to Deal
Adds a secondary contact to a deal.
Create Account
Creates a business or organization account.
Add contact to list
Adds a contact to a list.
Add Custom Field
Creates a custom contact field.
Create contact task
Creates a task associated with a contact.
Connect any two apps with Notis in the middle.
Ai ml api and Active campaign, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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