Honor survey opt-out requests promptly
Process an explicit request so a customer stops receiving future email surveys.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe Person
Permanently unsubscribes a person from all future email surveys.
Why this helps
Opt-out requests can get lost between feedback workflows, leaving a person on future email survey lists.
- Route an explicit opt-out request into one clear action.
- Prevent future email surveys for the specified person.
- Keep a report of the workflow run for follow-up.
Setup
Build it in a few focused steps.
- 1Connect Ahrefs and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to unsubscribe the person identified in an explicit opt-out webhook request from future Delighted email surveys.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real authorized opt-out request and verify the person is unsubscribed.
Questions about this workflow
Does unsubscribe affect SMS surveys too?
The listed action prevents future surveys via email. It does not specify SMS behavior.
Should a normal feedback response trigger unsubscribe?
No. Use this only when the request clearly asks to stop future email surveys.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ahrefs to Delighted. A trigger fires from one place; an action lands in another.
Ahrefs triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Ahrefs and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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