Keep one canonical profile when identities are confirmed
Reduce duplicate profiles after a careful identity check, with one canonical Customer.io record for the person.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Why this helps
Duplicate profiles split customer history and make follow-up harder to coordinate.
- Consolidate two identifiers into one canonical profile when confirmed.
- Start the review only when a webhook supplies the relevant case.
- Keep identity uncertainty visible instead of merging on a guess.
Setup
Build it in a few focused steps.
- 1Connect Ahrefs and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
- 3Ask Notis to review supplied website context and create an alias from previous_id to user_id only when the request confirms they are the same person.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one confirmed duplicate case and verify the canonical profile in Customer.io.
Questions about this workflow
Will this merge profiles based only on matching websites?
No. A shared website is not enough to confirm two identities are the same person. Supply confirmation and both identifiers.
What does creating an alias do?
The alias operation moves data from the previous_id profile to the user_id profile, consolidating them into one canonical profile.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ahrefs to Customerio. A trigger fires from one place; an action lands in another.
Ahrefs triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Ahrefs and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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