Add an approved guidance file to agent knowledge
When a document is ready, send it with a webhook to make it available as a knowledge base file for your agent.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create ConvAI Knowledge Base File
Creates and indexes a knowledge base document from an uploaded file for agent answers.
Why this helps
Keeping a separate agent knowledge copy current can create another manual step after content approval.
- Create a knowledge file from supplied documentation
- Move approved reference material into the agent knowledge workflow
- Start the upload with a clear webhook request
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and ElevenLabs once in the Notis portal.
- 2Create an automation in Automations, New Automation, and add a name and prompt.
- 3Tell Notis to create a Conversational AI Knowledge Base File from the approved file included or referenced in the request.
- 4Select the notis_webhook trigger and choose a destination for run reports.
- 5Test with one real file and verify its knowledge base entry.
Questions about this workflow
Can I send text instead of a file?
This action is for an uploaded file. Use the text document action when your source is text content.
Does this automatically access CMS assets?
No Agility CMS fetch trigger is listed. Make the file available to the automation or include it in the webhook flow.
Will the knowledge base file be indexed?
A separate action handles RAG indexing. This action creates the file entry.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Elevenlabs. A trigger fires from one place; an action lands in another.
Agility cms triggers
Elevenlabs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Add rules to the pronunciation dictionary
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Connect any two apps with Notis in the middle.
Agility cms and Elevenlabs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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