Use recurring DocsBot questions to guide Agility updates
Get a regular digest of customer questions that point to documentation worth clarifying or expanding in Agility CMS.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Questions
Lists the questions asked of a bot.
Why this helps
Recurring customer confusion can persist when question patterns are reviewed only sporadically.
- Spot repeated topics that may call for clearer documentation.
- Give content planning a regular customer signal.
- Reduce manual review of bot question history.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and DocsBot once in the Notis portal.
- 2Create an automation and describe how to review recent DocsBot questions and summarize topics for Agility content follow-up.
- 3Pick a recurring schedule for the review.
- 4Choose where Notis should send run reports.
- 5Test with a real period of question history and review the topic summary.
Questions about this workflow
Does the questions action provide trends by itself?
It lists questions for a bot. Notis can summarize the returned data, but trend comparisons need enough history to be available or a baseline supplied by you.
Will this automatically change Agility pages?
No. The listed DocsBot action retrieves questions. This workflow reports suggested documentation follow-up.
Can I narrow the review period?
Describe the period or selection criteria in the prompt, based on the question data DocsBot returns.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Docsbot ai. A trigger fires from one place; an action lands in another.
Agility cms triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Agility cms and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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