Get new Agility FAQs into DocsBot
When a new FAQ is ready, send its public page to DocsBot so customer questions can draw on the latest approved guidance.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Bot Source
Creates a source for a bot’s knowledge base.
Why this helps
Support may keep answering from old guidance after an FAQ has already been published.
- Make approved FAQ guidance easier for DocsBot to find.
- Reduce the delay between FAQ publication and support readiness.
- Keep the follow-up tied to the content request.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and DocsBot once in the Notis portal.
- 2Create an automation and describe how to identify the approved FAQ URL and add it to the intended DocsBot bot.
- 3Pick the webhook trigger and configure the FAQ process to send its request.
- 4Choose where Notis should send run reports.
- 5Test with one real published FAQ and check the DocsBot source list.
Questions about this workflow
Will it add draft FAQs?
The prompt should specify that only approved, public FAQ content is eligible. The workflow depends on the data available from Agility or provided in the webhook request.
Does this require a special Agility trigger?
No. It uses a Notis webhook because no Agility trigger events are listed.
Can it add FAQ text instead of a URL?
This workflow uses the URL source capability. File-based sources require a separate upload flow, and no action here creates a source from arbitrary text.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Docsbot ai. A trigger fires from one place; an action lands in another.
Agility cms triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Agility cms and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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