Turn support questions into Agility documentation priorities
Use real unanswered DocsBot questions to decide which Agility pages deserve attention next, without scanning support history manually.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Questions
Lists the questions asked of a bot.
Why this helps
Content teams may not know which customer questions their published documentation fails to answer.
- Ground documentation planning in actual bot questions.
- Give content owners a focused list for review.
- Reduce context switching between support and publishing.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and DocsBot once in the Notis portal.
- 2Create an automation and describe how to review unanswered DocsBot questions and relate them to Agility documentation gaps.
- 3Pick the webhook trigger and configure the Agility content review process to send its request.
- 4Choose where Notis should send run reports.
- 5Test with a real review request and inspect the returned question list.
Questions about this workflow
Does this create or update Agility content?
No. The available target action lists DocsBot questions. The workflow surfaces questions as input for a later content decision.
Can it prove that Agility has no answer?
Not by itself. Notis can compare available content and question data, but missing history or a complete content inventory must be supplied or accessible.
What starts the workflow?
An HTTP request to the Notis webhook starts it. Agility CMS trigger events are not listed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Docsbot ai. A trigger fires from one place; an action lands in another.
Agility cms triggers
Docsbot ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Bot
Creates a bot within a team.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Capture Conversation Lead
Saves lead information in conversation metadata, whether or not the conversation exists.
Delete Bot
Permanently deletes a bot; this action cannot be undone.
Generate Conversation Ticket
Turns a Chat Agent conversation into a structured support ticket.
Create Bot Source
Creates a source for a bot’s knowledge base.
Get Bot Details
Retrieves details about a bot in a team.
Create Webhook
Creates a bot webhook subscription; its target must be publicly accessible and support HTTPS.
Get Team Details
Retrieves details about a team, including its members and settings.
Connect any two apps with Notis in the middle.
Agility cms and Docsbot ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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