Route Agility website call requests into Dialpad
When someone asks for a call through your Agility-powered site, send the request to the right Dialpad call center for follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create callback
Queues a callback request for an agent at a call center to handle.
Why this helps
Website call requests can sit unnoticed or require someone to copy details into Dialpad before the team can respond.
- Get website callback requests into Dialpad with less manual entry.
- Reduce the chance that a prospective customer waits for follow-up.
- Keep the existing Dialpad call center in the response flow.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Dialpad once in the Notis portal.
- 2Create an automation in Notis and describe the callback outcome in one instruction.
- 3Pick the Notis webhook trigger used by your Agility call request flow.
- 4Choose where Notis should send run reports.
- 5Test with one real call request and confirm Dialpad receives it.
Questions about this workflow
What starts this automation?
A Notis webhook starts it when your Agility call request flow sends an HTTP request to Notis.
What does it create in Dialpad?
It creates a callback request through a Dialpad call center. The request must include the phone number and the call center details required by Dialpad.
Does this publish or change Agility content?
No. This workflow uses an incoming request from an Agility-powered flow and creates a callback request in Dialpad.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Dialpad. A trigger fires from one place; an action lands in another.
Agility cms triggers
Dialpad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Access control policies listing
View a company's access control policies.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Agility cms and Dialpad, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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