Stop survey requests when a release is withdrawn
If a release changes direction, clear pending surveys tied to the affected contact.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Why this helps
A withdrawn launch can leave scheduled survey requests queued after the original reason for contacting someone has changed.
- Cancel all pending survey requests for the specified email.
- Respond quickly when a release plan changes.
- Avoid leaving outdated survey requests in the queue.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3Describe the outcome: when a release withdrawal request arrives, delete pending Delighted survey requests for the email address included.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real withdrawal example and a contact who has a pending request.
Questions about this workflow
Does this delete the person's Delighted account?
No. It removes pending survey requests for the specified person. It does not delete the person or completed survey history.
Can it cancel requests for a whole audience?
The listed action removes pending requests for a person. Provide a specific email address for each cancellation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Delighted. A trigger fires from one place; an action lands in another.
Agility cms triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Adds a person to automated email surveys or updates their profile details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Adds a person to automated SMS surveys or updates their profile details.
Create or Update Person
Creates or updates a person and schedules a survey email.
Delete Pending Survey Requests
Cancels all pending survey requests for a person.
Delete Person
Permanently deletes a person and all associated data.
Get Autopilot Email Configuration
Retrieves the current email Autopilot configuration.
Get Autopilot SMS Configuration
Retrieves the current SMS Autopilot configuration.
List Autopilot SMS Memberships
Lists people enrolled in SMS Autopilot.
Connect any two apps with Notis in the middle.
Agility cms and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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