Understand what people ask your CustomGPT agent
Turn the agent's customer intelligence report into a monthly digest of recurring needs and emerging topics.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Customer Intelligence Report
Returns AI-analyzed insights on user intent, sentiment, topics, and trends.
Why this helps
Useful customer themes can stay buried in conversations when nobody has time to review them regularly.
- Surface recurring user needs
- Review reported sentiment and topics regularly
- Use conversation themes to inform content priorities
Setup
Build it in a few focused steps.
- 1Connect CustomGPT once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to retrieve customer intelligence for the selected agent and summarize the returned intents, sentiment, topics, and trends.
- 4Pick a recurring schedule, choose where run reports go, then test with one real example.
Questions about this workflow
Are the reported themes a complete account of every conversation?
Treat the returned insights as an analysis from the report, not a guarantee that every conversation or user is represented.
Can the digest identify specific people?
This workflow summarizes customer intelligence themes. It should not infer individual identities from aggregate insights.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Customgpt. A trigger fires from one place; an action lands in another.
Agility cms triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete CustomGPT Project
Permanently deletes a project.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Activate Persona Version
Restores a previous persona version as active and adds a new history entry; requires Custom plan.
Delete CustomGPT Project License
Deletes a license from a project.
Add Source to Project
Adds a source to an agent’s knowledge base; indexing begins immediately.
Get Project License
Retrieves a license for a specific project.
Clone CustomGPT Project
Clones an agent, including its knowledge base, persona, and settings.
Get Project Settings
Retrieves the settings for a project.
Create Conversation
Creates a conversation session for an agent.
Connect any two apps with Notis in the middle.
Agility cms and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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