Process Email Unsubscribes with Agility CMS Context
Route a clear unsubscribe request to the right Customer.io delivery action with less manual handling.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Unsubscribe from Delivery
Unsubscribes a person from email by setting their unsubscribed status to true.
Why this helps
A request to stop a specific email can get lost when the person and delivery details live in separate workflows.
- Route confirmed requests to Customer.io
- Attribute the unsubscribe to a specific delivery
- Reduce manual handling of preference requests
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to process only explicit unsubscribe requests with a confirmed person and delivery identifier.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real request and verified delivery details.
Questions about this workflow
Can the workflow unsubscribe someone without identifying a delivery?
The listed action attributes the unsubscribe to a specific delivery. The request must include the necessary person and delivery details.
Does this action use the Customer.io App API credentials?
The action description specifies Track API credentials with Basic Auth, rather than App API credentials. Confirm the connection supports that requirement.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Customerio. A trigger fires from one place; an action lands in another.
Agility cms triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Permanently deletes a customer profile and prevents it from being added again; this action is irreversible.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Group
Adds a person to a group, linking them to an organization, account, or project.
Get Integrations
Lists the integrations configured in your workspace.
Create Profile Alias
Merges one profile into another, moving its data to the canonical profile.
Get Messages
Retrieves messages sent from your workspace and their delivery metrics.
Get Segment Details
Retrieves details about a specific segment.
Get Segment Membership
Retrieves the people in a specific segment.
Get Segments
Lists the segments in your workspace.
Connect any two apps with Notis in the middle.
Agility cms and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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