Review character performance against current standards
Bring your current service or product guidance into a structured review of Convolo character interactions.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Evaluate Character Performance
Evaluates a character’s conversation performance and returns ratings and feedback.
Why this helps
Interaction reviews are easier to postpone when the standards and conversation evidence live in different places.
- Use current standards as context for a performance review
- Make periodic evaluation easier to repeat
- Receive a report with evaluation output and any missing evidence
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Convolo AI once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, identify the interaction data to retrieve, the character, and relevant CMS standards, then ask Notis to construct the evaluation prompt.
- 4Pick a recurring Notis schedule and choose where run reports should go.
- 5Test with one real interaction and review the evaluation output.
Questions about this workflow
What does the evaluation require?
The action evaluates performance based on interactions. The prompt should be constructed from relevant session data and any CMS standards you want considered.
Can it assess a baseline the apps do not provide?
No. Supply any external baseline in the prompt or have Notis report that it is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Convolo ai. A trigger fires from one place; an action lands in another.
Agility cms triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Creates a new character.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Evaluate Character Performance
Evaluates a character’s conversation performance and returns ratings and feedback.
Generate Starter Conversation
Generates conversation starters or follow-up suggestions for a character.
Get Character Response
Generates a text or voice response from a character in an ongoing session.
List Voices
Lists the available voice types.
Set Core AI Settings
Updates a character’s core AI settings.
Upload Knowledge Bank File
Uploads a file to a knowledge bank.
Connect any two apps with Notis in the middle.
Agility cms and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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