Make content issue context ready for the team
Capture the details people need to investigate a CMS issue without making them piece the story together from scattered messages.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Document
Creates a text-based document in the knowledge base.
Why this helps
When a content problem appears, teams lose time reconstructing what happened and what is still unknown.
- Capture reported issue details in a Cody document.
- Separate known facts, reported impact, and open questions.
- Give teammates a shared reference while investigating.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Cody once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
- 3In one instruction, ask Notis to create a Cody issue note from each request, separating reported facts, stated impact, and unanswered questions.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real issue report and confirm the note preserves uncertainty.
Questions about this workflow
Can the workflow diagnose the underlying CMS problem?
The selected action creates a document. It can organize details and questions but does not establish a root cause from missing evidence.
What should the webhook request contain?
Include the issue description and any known context, such as affected content or reported impact. Do not assume information that is not supplied.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Cody. A trigger fires from one place; an action lands in another.
Agility cms triggers
Cody actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Conversation
Starts a new conversation with a bot.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Document
Creates a text-based document in the knowledge base.
Create Document From File
Creates a knowledge base document from an uploaded file.
Create Document from Webpage
Creates a knowledge base document from a public webpage.
Create Folder
Creates a folder to organize documents or conversations.
Delete Conversation
Permanently deletes a conversation.
Delete Document
Deletes a document.
Get Conversation
Retrieves a conversation and its details.
Connect any two apps with Notis in the middle.
Agility cms and Cody, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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