Put content incidents in front of the response owner
Send incident context to a person who can coordinate the next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send SMS Messages
Sends one or more SMS messages to recipients.
Why this helps
A live content incident can be missed when the people who need to respond are not in the CMS.
- Escalate reported incidents promptly.
- Include supplied summary and affected page.
- Reduce time spent relaying incident context.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to text the response owner when a webhook reports a content incident, using the supplied summary and page URL.
- 4Choose the webhook trigger and a channel for run reports.
- 5Test with one real incident report.
Questions about this workflow
Does this monitor the site for incidents?
No. It acts on an incident report sent to the webhook.
Can I route different incident types to different people?
Describe the routing rule and include the incident type and recipient information in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to ClickSend. A trigger fires from one place; an action lands in another.
Agility cms triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Agility cms and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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