Turn chatbot conversation history into a useful review
Set a recurring review so conversation themes are easier to spot without manually paging through chat history.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Conversations
Retrieves a paginated list of conversations.
Why this helps
Useful customer questions and recurring issues can disappear in a growing conversation list.
- Reduce time spent scanning conversation history.
- Bring recurring questions into a regular review.
- Make follow-up opportunities easier to notice.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Chatbotkit once in the Notis portal if CMS context will be included, and connect Chatbotkit for conversation access.
- 2Create an automation in Automations, New Automation, and name the recurring conversation review.
- 3Tell Notis to retrieve Chatbotkit conversations and summarize only themes supported by the returned data.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test once and check that the summary reflects the conversations returned.
Questions about this workflow
Does this retrieve every message in each conversation?
The selected action lists conversations. Use the returned information only; detailed messages require a separate message-list action.
Can it detect unanswered questions?
Only when the conversation data returned includes enough information to support that conclusion.
Can I use the review to update CMS content?
This workflow creates a report from Chatbotkit conversation data. It does not update Agility CMS.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Chatbotkit. A trigger fires from one place; an action lands in another.
Agility cms triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Attaches a file to a dataset as a source of knowledge content.
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Generates an authentication URL for a secret.
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
Clones a blueprint and its associated resources.
List Bots
Retrieves a paginated list of bots.
Clone Bot
Clones a bot with its settings and configuration.
Connect any two apps with Notis in the middle.
Agility cms and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Chatbotkit.