Get editorial updates into chatbot knowledge
When an important correction or new detail is ready, send its text to your chatbot dataset without a manual copy step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Dataset Record
Adds a text record to a dataset for bot knowledge retrieval.
Why this helps
Small but important editorial updates can be left out of chatbot knowledge when teams only sync major launches.
- Capture important content corrections in chatbot knowledge.
- Reduce the gap between editorial updates and bot answers.
- Use the existing dataset rather than create a new one for each change.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for editorial knowledge updates.
- 3Tell Notis to create a record in the chosen Chatbotkit dataset from the editorial text supplied in each request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real correction or update and inspect the new record.
Questions about this workflow
Will this replace an older dataset record?
The selected action creates a new record. Updating or deduplicating existing records is not specified.
Can the workflow preserve a source reference?
Include the reference in the request and instruct Notis to retain it if the action supports the supplied text.
Does this need a new dataset for every update?
No. The workflow is intended to add a record to an existing selected dataset.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Chatbotkit. A trigger fires from one place; an action lands in another.
Agility cms triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Attaches a file to a dataset as a source of knowledge content.
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Generates an authentication URL for a secret.
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
Clones a blueprint and its associated resources.
List Bots
Retrieves a paginated list of bots.
Clone Bot
Clones a bot with its settings and configuration.
Connect any two apps with Notis in the middle.
Agility cms and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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