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Get a chatbot answer to a content question

Ask the bot about a specific CMS detail in its conversation and receive the reply for review or follow-up.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Complete Conversation

Sends a message to a chatbot conversation and returns the bot's AI-generated reply.

Why this helps

Checking how a chatbot responds to content questions can require manually opening a conversation and retyping the question.

  • Get a bot reply without manually re-entering the question.
  • Review how chatbot knowledge handles a CMS detail.
  • Keep the exchange in the referenced conversation.

Setup

Build it in a few focused steps.

  • 1Connect Agility CMS and Chatbotkit once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name the content question workflow.
  • 3Tell Notis to send the question supplied in the request to the referenced Chatbotkit conversation and return the bot's reply.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real question and conversation ID, then review the reply.

Questions about this workflow

Does this create a conversation first?

No. This action is described for use after retrieving or initiating a conversation ID.

What should the webhook include?

Include the question and a valid Chatbotkit conversation ID.

Can I trust the reply as verified CMS content?

The action returns the bot's reply. Verify content claims against the source when accuracy matters.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agility cms to Chatbotkit. A trigger fires from one place; an action lands in another.

Agility cms triggers

Chatbotkit actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Complete Conversation

Sends a message to a chatbot conversation and returns the bot's AI-generated reply.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Attach Dataset File

Attaches a file to a dataset as a source of knowledge content.

ActionInstant

Create Integration

Creates a support integration for a chatbot to handle customer inquiries.

ActionInstant

Authenticate Secret

Generates an authentication URL for a secret.

ActionInstant

Create Skillset

Creates a reusable skillset that groups multiple skills.

ActionInstant

Clone Blueprint

Clones a blueprint and its associated resources.

ActionInstant

List Bots

Retrieves a paginated list of bots.

ActionInstant

Clone Bot

Clones a bot with its settings and configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Agility cms and Chatbotkit, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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