Route a content question into an existing chatbot conversation
Put a specific CMS-related question into the right conversation so its context is ready for follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create conversation message
Adds a message to an existing conversation.
Why this helps
Content questions can be lost when a team has to manually move them from a publishing workflow into a chatbot conversation.
- Move a supplied content question into an existing conversation.
- Reduce manual re-entry and dropped follow-ups.
- Keep the question in the conversation history for later review.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the question routing workflow.
- 3Tell Notis to add the supplied content question to the Chatbotkit conversation ID in the request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real conversation ID and question, then confirm the message appears.
Questions about this workflow
Does this start a new conversation?
No. It creates a message in an existing conversation, so provide a valid conversation ID.
Will the bot answer the question?
This action adds a message. Use the conversation completion action when you need to send a message and receive the bot's reply.
Can the question be generated from CMS content?
The request can include the question text. This action does not itself extract a question from CMS content.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Chatbotkit. A trigger fires from one place; an action lands in another.
Agility cms triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Attaches a file to a dataset as a source of knowledge content.
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Generates an authentication URL for a secret.
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
Clones a blueprint and its associated resources.
List Bots
Retrieves a paginated list of bots.
Clone Bot
Clones a bot with its settings and configuration.
Connect any two apps with Notis in the middle.
Agility cms and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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