Understand chatbot conversations alongside your CMS content
When a conversation raises a content question, review its messages with the relevant CMS context in one concise report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List conversation messages
Retrieves messages from a conversation.
Why this helps
It takes extra context switching to compare a chatbot exchange with the content it may relate to.
- Bring conversation messages and supplied CMS context into one review.
- Reduce time spent switching between chat and content tools.
- Surface content gaps for a human to assess.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Chatbotkit once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the conversation review.
- 3Tell Notis to retrieve messages for the conversation ID in the request and summarize them using only the supplied CMS context and returned messages.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real conversation ID and relevant content context, then review the report.
Questions about this workflow
What does the request need to include?
Include a valid Chatbotkit conversation ID. Include relevant Agility CMS context if you want it considered in the summary.
Does this change the conversation?
No. It retrieves messages and produces a review.
Can it decide which CMS page caused a question?
Only if the request or returned data provides enough evidence. Otherwise, it should report the question without guessing a source page.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Chatbotkit. A trigger fires from one place; an action lands in another.
Agility cms triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Sends a message to a chatbot conversation and returns the bot's AI-generated reply.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Attach Dataset File
Attaches a file to a dataset as a source of knowledge content.
Create Integration
Creates a support integration for a chatbot to handle customer inquiries.
Authenticate Secret
Generates an authentication URL for a secret.
Create Skillset
Creates a reusable skillset that groups multiple skills.
Clone Blueprint
Clones a blueprint and its associated resources.
List Bots
Retrieves a paginated list of bots.
Clone Bot
Clones a bot with its settings and configuration.
Connect any two apps with Notis in the middle.
Agility cms and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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