Check what happened to a credential
Give support a quick view of the interaction events returned for the credential in question.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Credential Interactions
Lists interaction events for a specific credential.
Why this helps
Support follow-up gets harder when teams need to reconstruct credential activity across systems.
- Retrieve interaction events for a specific credential.
- Give support a useful history to review.
- Reduce manual investigation across tools.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Certifier once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3Describe the outcome in one instruction: retrieve interactions for the identified credential and summarize the returned events.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real support request that identifies a specific credential.
Questions about this workflow
Does this show interactions across all credentials?
No. The action retrieves interaction events for a specific credential, with optional filtering and pagination.
Can it establish a delivery event that is missing?
No. It can report only the interaction events returned for the identified credential.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Certifier. A trigger fires from one place; an action lands in another.
Agility cms triggers
Certifier actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Send a Credential
Sends a published credential by email.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create, issue, and send credential
Creates, issues, and sends a credential in one action.
List Attributes
List available credential attributes.
List Credential Interactions
Lists interaction events for a specific credential.
List Credentials
Lists credentials.
List Designs
Lists certificate and badge designs.
List Groups
Lists groups.
List Email Templates
List email templates available for credential delivery.
Connect any two apps with Notis in the middle.
Agility cms and Certifier, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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