Bring Agility product answers into Canny discussions
Put a useful product clarification beside the feedback that prompted it.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Comment
Posts a new comment on a post.
Why this helps
A documented answer in the CMS does not help the customer discussion if nobody brings it into the relevant Canny thread.
- Bring documented answers into the relevant discussion.
- Keep replies grounded in approved source details.
- Report when a comment is added.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Canny once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, tell Notis to add a concise comment from supplied Agility documentation only when it identifies a related Canny post and author identifier.
- 4Pick the notis_cron trigger and choose where run reports go.
- 5Test with one documentation item, matching post, and author identifier.
Questions about this workflow
What identifiers does the comment action need?
It needs the Canny post and author identifiers. Make sure the scheduled input or available records provide both.
Will Notis invent an answer if documentation is incomplete?
No. Instruct it to comment only with details supported by the supplied Agility content and skip when the answer is unclear.
Can it reply to a specific existing comment?
The action creates a comment on a post. It does not specify replying to a particular comment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Canny. A trigger fires from one place; an action lands in another.
Agility cms triggers
Canny actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Post Tag
Adds an existing tag to a post.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete User
Deletes a user and their comments and votes.
Change Post Status
Changes a post’s status and can notify voters.
Create Changelog Entry
Creates a changelog entry and can publish it or notify users.
Create Comment
Posts a new comment on a post.
Create or Update User
Creates a user or updates their existing profile.
Create Post
Creates a feature request or feedback post on a board.
Create Tag
Creates a tag for categorizing posts.
Connect any two apps with Notis in the middle.
Agility cms and Canny, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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