Assign call coverage for a campaign widget
Turn an explicit coverage request into the manager assignment needed for campaign calls.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Users to Widget
Adds users as widget managers or updates an existing user-widget assignment.
Why this helps
Campaign launch handoffs can leave call coverage unassigned while teams wait for someone to update the widget roster.
- Apply a clear manager assignment from a verified request.
- Reuse the supported behavior that updates an existing user-widget pair.
- Keep assignment changes tied to a campaign setup report.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Callpage once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for campaign coverage setup.
- 3Describe that a webhook request should add the specified Callpage user to the specified widget as a manager, and report if either identifier is missing.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one approved real assignment and verify the manager roster.
Questions about this workflow
What if the user is already assigned?
The action updates an existing manager for the user-widget pair instead of creating a duplicate.
Does this create a new user?
No. Add Users to Widget assigns users. Create User is a separate action if a user account needs to be created.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Callpage. A trigger fires from one place; an action lands in another.
Agility cms triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get All Managers
Retrieves the managers assigned to a widget.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Users to Widget
Adds users as widget managers or updates an existing user-widget assignment.
Get All SMS Messages
Retrieves all default and custom SMS messages for a widget.
Create SMS Message
Creates custom SMS messages for widget call events.
Get All Users
Retrieves the users in your account.
Create User
Creates a new admin or manager user in the account.
Get All Widgets
Retrieves the widgets in your account.
Delete Manager
Deletes a manager’s assignment to a widget after both IDs are verified.
Connect any two apps with Notis in the middle.
Agility cms and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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