Clear retired campaign prompts from the chatbot
Retire a campaign prompt with a precise cleanup request so visitors are not offered a quick choice for an ended initiative.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Delete Starter Question
Permanently deletes a starter question from a bot.
Why this helps
Campaign prompts can remain in a chatbot after the related Agility content is no longer current.
- Delete one specific starter question using its unique ID.
- Tie prompt cleanup to an explicit retirement request.
- Reduce stale campaign choices in the chatbot experience.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Botsonic once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, ask Notis to delete only the starter question whose ID is confirmed in the retirement request.
- 4Choose the webhook trigger and have the caller include the confirmed ID and bot context.
- 5Choose where run reports go, then test with one retired prompt and verify its removal.
Questions about this workflow
Can it remove a prompt based only on a campaign name?
The action deletes by unique identifier. Include a confirmed starter question ID in the request.
Does this delete Botsonic knowledge data too?
No. It deletes a starter question. Removing a data record or uploaded file uses a different action and identifier.
Can I use this for any retired prompt?
Yes, when the prompt's unique identifier and intended bot are confirmed and included in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Botsonic. A trigger fires from one place; an action lands in another.
Agility cms triggers
Botsonic actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Upload Bot URLs
Adds or updates multiple URLs in a bot’s training data at once.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Starter Question
Creates a preset question and answer for users to select.
Delete Starter Question
Permanently deletes a starter question from a bot.
Delete Uploaded File
Permanently removes an uploaded file from a bot’s training data.
Get All Bot Data
Retrieves all files and resources associated with a bot.
Get All Bots
Retrieves the bots associated with your account.
Get All Conversations
Retrieves conversations related to a bot.
Get All FAQs
Retrieves the frequently asked questions associated with a bot.
Connect any two apps with Notis in the middle.
Agility cms and Botsonic, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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