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Remove a retired uploaded document from chatbot knowledge

Clean up a retired source file with a precise request that identifies the Botsonic file to remove.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Delete Uploaded File

Permanently removes an uploaded file from a bot’s training data.

Why this helps

A document can be retired from the content workflow while its uploaded copy remains in chatbot knowledge.

  • Remove a specific uploaded file after confirming its ID.
  • Tie cleanup to an explicit source retirement request.
  • Keep file removal distinct from deleting other Botsonic data.

Setup

Build it in a few focused steps.

  • 1Connect Agility CMS and Botsonic once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
  • 3In one instruction, ask Notis to delete only the Botsonic uploaded file whose ID is confirmed in the request.
  • 4Choose the webhook trigger and have the caller include the confirmed file ID and bot context.
  • 5Choose where run reports go, then test with one known retired file.

Questions about this workflow

Can the workflow remove a file using an Agility filename alone?

The action requires the file ID. Include a confirmed Botsonic uploaded file identifier in the webhook request.

Is this the same as deleting bot data?

No. This action deletes a specific uploaded file. Delete Bot Data is a separate action for a bot data record identified by its ID.

Can it remove multiple files?

The listed action is for a specific uploaded file. Confirm each file ID and use a clearly scoped request for each removal.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agility cms to Botsonic. A trigger fires from one place; an action lands in another.

Agility cms triggers

Botsonic actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Bulk Upload Bot URLs

Adds or updates multiple URLs in a bot’s training data at once.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Starter Question

Creates a preset question and answer for users to select.

ActionInstant

Delete Starter Question

Permanently deletes a starter question from a bot.

ActionInstant

Delete Uploaded File

Permanently removes an uploaded file from a bot’s training data.

ActionInstant

Get All Bot Data

Retrieves all files and resources associated with a bot.

ActionInstant

Get All Bots

Retrieves the bots associated with your account.

ActionInstant

Get All Conversations

Retrieves conversations related to a bot.

ActionInstant

Get All FAQs

Retrieves the frequently asked questions associated with a bot.

ActionInstant

Connect any two apps with Notis in the middle.

Agility cms and Botsonic, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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