Find the conversations connected to a content follow-up
When an update raises a customer question, have Notis retrieve Botpress conversations so the team can inspect the relevant threads.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
LIST_CONVERSATIONS
Lists conversations so you can retrieve chat threads.
Why this helps
Finding the right chat history can take time when content questions arrive without a clear conversation link.
- Bring conversation records into a content follow-up run.
- Reduce manual navigation when a relevant thread needs investigation.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Botpress once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to list Botpress conversations for the follow-up request and summarize only relevant returned details.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real follow-up request and review the returned conversation list.
Questions about this workflow
Does this guarantee a conversation will match the content item?
No. Matching depends on the available conversation data and the details you supply in the request.
Does the workflow send a message?
No. It lists conversations for review; sending a message is a separate action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Botpress. A trigger fires from one place; an action lands in another.
Agility cms triggers
Botpress actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete File
Permanently deletes a file from a bot’s storage; this cannot be undone.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Break Down Workspace Usage By Bot
Breaks down workspace usage by bot, including invocations, storage, and AI spending.
Get Account
Retrieves details of the authenticated account.
BOTPRESS_CHARGE_WORKSPACE_UNPAID_INVOICES
Charges unpaid invoices for a workspace and returns which payments succeeded or failed.
LIST_BOT_ISSUES
Lists issues associated with a bot.
Check Handle Availability
Checks whether a workspace handle is available and suggests alternatives if it is taken.
LIST_CONVERSATIONS
Lists conversations so you can retrieve chat threads.
BOTPRESS_CREATE_ADMIN_INTEGRATION
Creates an integration in a workspace.
Connect any two apps with Notis in the middle.
Agility cms and Botpress, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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