Create an Agiled ticket from Agility CMS content feedback
Turn a page issue into a trackable ticket while the details are still at hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Ticket
Creates a new support ticket.
Why this helps
Content feedback arrives in one place, while the people responsible for fixing it track work somewhere else.
- Keep reported page issues from getting buried in messages.
- Carry the original issue description into the ticket.
- Give follow-up work a visible place in Agiled.
Setup
Build it in a few focused steps.
- 1Connect Agility CMS and Agiled once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to create an Agiled ticket from the submitted content feedback and use the supplied subject, message, priority, and user details.
- 4Choose the notis_webhook trigger and send the feedback context in the HTTP request.
- 5Choose a report channel, then test with one real feedback report.
Questions about this workflow
Can this create a ticket without a user ID?
The action description lists a user ID among required ticket details. Include it in the request or have Notis report that the ticket cannot be created yet.
Can the automation decide the ticket priority?
It can interpret the submitted report, but the desired priority rules should be stated in the instruction. Make sure any required user detail is supplied.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agility cms to Agiled. A trigger fires from one place; an action lands in another.
Agility cms triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Creates a new expense.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Creates a new project.
Create Task
Creates a new task.
Create Ticket
Creates a new support ticket.
Get Contacts
Retrieves contacts.
Get Currencies
Retrieves the available currencies.
Get Deals
Retrieves deals.
Get Employees
Retrieves employees.
Connect any two apps with Notis in the middle.
Agility cms and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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