Gather DPD customer context for Agiled escalations
Give an escalation owner a head start with the customer records relevant to the case, surfaced from a single request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List DPD Customers
Why this helps
Escalation handoffs slow down when the next person has to restart the customer search from scratch.
- Retrieve customer records to support an escalation review.
- Give the next owner a concise context summary.
- Reduce repeated lookup work during handoffs.
Setup
Build it in a few focused steps.
- 1Connect Agiled and Dpd2 once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to search the DPD customer list using details supplied in the Agiled escalation and summarize relevant results.
- 4Choose the webhook trigger and a report destination.
- 5Test with one real escalation request.
Questions about this workflow
Can this include an individual's subscription status?
The general list returns customer records. For advanced filters, including subscription status, use the filtered customer action.
Does this alter the Agiled case or DPD customer?
No. This workflow retrieves customer records and produces a summary.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agiled to Dpd2. A trigger fires from one place; an action lands in another.
Agiled triggers
Dpd2 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Storefront
Retrieve details about a storefront.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List DPD Customers (Filtered)
Lists DPD customers with optional filters.
List DPD Purchases
List purchases made through your account.
List Storefronts
List all storefronts in your account.
List Subscribers
List subscribers for a storefront.
DPD: Ping API
Check the API status and connectivity.
Verify DPD IPN Notification
Verifies whether an IPN notification came from DPD.
Verify Subscriber
Checks a subscriber’s status using their email username or subscriber ID.
Connect any two apps with Notis in the middle.
Agiled and Dpd2, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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